Mastering the Company's IT Systems

This training supports new employees and non-IT staff in the professional use of their workstation. It covers logging into a session, changing passwords, locking the workstation and getting familiar with the Windows environment.
Participants use e-mail and the calendar, manage attachments, schedule meetings and organize their files on the workstation or in shared spaces. They also learn to find, save and share documents.
Hands-on practice includes analyzing fake fraudulent e-mails and role-playing exercises with IT support. It reinforces good habits related to passwords, backups, USB drives, data, the Internet, collaboration tools and support requests.

• Log in correctly to one's workstation and company account.
• Use the Windows work environment.
• Use the company's e-mail and calendar.
• Organize and find files on the workstation and shared spaces.
• Apply essential security rules related to passwords, backups, suspicious e-mails and USB drives.
• Adopt good habits in case of a problem and communicate effectively with IT support.
• Comply with the IT charter, data protection and good practices for using the Internet and collaboration tools.

• New employees joining the company.
• Non-IT employees wishing to gain better command of everyday IT tools.
• People not comfortable with the professional use of computers, e-mail and the Internet.
• Users required to comply with an IT charter and digital security rules.

Know how to use Windows, Word, Excel and PowerPoint at a basic level, browse the web and use an e-mail inbox.